Service Desk & Guest Relations Specialist - Premium Lifestyle Club

Sejati Group · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6000000 - 9000000
Sejati Group is seeking a dedicated Service Desk & Guest Relations Specialist to join our team at our Premium Lifestyle Club in Bali. In this role, you will be the first point of contact for our guests, ensuring their stay is seamless and enjoyable. You will handle inquiries, resolve issues, and provide exceptional customer service. This is a full-time position with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Handle and resolve guest inquiries and complaints efficiently and professionally.,Manage the service desk operations, ensuring smooth and timely service delivery.,Coordinate with various departments to ensure guest needs are met.,Maintain a high level of guest satisfaction through exceptional service.,Provide information about club facilities, amenities, and activities.,Assist with event planning and coordination for club events.,Promote a positive and welcoming atmosphere within the club.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience in customer service or hospitality industry.,Excellent communication and interpersonal skills.,Ability to work under pressure and manage multiple tasks simultaneously.,Fluency in English and Bahasa Indonesia.,Proficient in using computer and office software.,Strong problem-solving and decision-making skills.,Customer service orientation and a passion for delivering exceptional guest experiences.,Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

Customer serviceHospitalityCommunicationProblem-solvingMultitaskingEvent planningGuest relationsService desk management
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait